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CASE STUDY 2 : Consent Decree Resolution Support

Client Situation

A major pharmaceutical manufacturing facility entered a high-risk compliance scenario after a regulatory inspection identified multiple critical findings connected to data integrity issues, documentation gaps, and weaknesses in validation lifecycle management. The severity and volume of observations triggered formal review proceedings, placing the company at the verge of a potential consent decree — a regulatory action that could result in severe financial penalties, mandatory operational shutdown, public disclosure, and long-term damage to brand trust and market position. Internal quality, regulatory affairs, and engineering teams were already under intense workload pressures due to ongoing product development, technology transfer initiatives, and routine production activities, leaving limited capacity to address the extensive remediation requirements within the stringent regulatory deadlines. Delayed corrective action or insufficient remediation quality risked serious enforcement consequences. Leadership urgently required a specialized partner capable of executing high-complexity remediation work rapidly, restoring regulatory confidence, and preventing escalation.

Fusion Engagement

Fusion was selected as a remediation partner based on proven success supporting regulated environments and delivering large-scale compliance recovery programs. We mobilized a specialized team of quality system experts, senior validation engineers, regulatory documentation specialists, and CAPA analysts with deep expertise across FDA expectations, ISO and GMP frameworks, and enforcement-level corrective action program execution. Fusion worked directly with plant leadership and regulatory affairs personnel to define remediation priorities aligned with the agency’s expectations and establish a governance structure capable of supporting rapid delivery. The engagement required strong cross-functional coordination, deep technical understanding, and strict execution discipline. Fusion assumed responsibility for planning, managing, and executing remediation activities while ensuring transparency, alignment, and risk control throughout the program.

Our Approach

Fusion initiated the program with an extensive diagnostic evaluation to identify systemic root causes and assess gaps across quality documentation, validation records, process monitoring, data traceability controls, and deviation management. We implemented a structured remediation roadmap focused on documentation reconstruction, validation record accuracy improvement, and development of standardized compliance templates to eliminate uncontrolled variance. Fusion rebuilt audit-critical evidence packages, corrected incomplete testing records, reconstructed data trails, and executed CAPA backlog closures. In parallel, Fusion redesigned investigation and documentation workflows, enabling faster resolution cycles and stronger traceability. To support long-term sustainability, we delivered targeted training to quality, manufacturing, and engineering teams to reinforce compliance discipline and improve understanding of documentation requirements. Fusion established weekly executive governance reviews, real-time progress dashboards, and transparent communication loops to maintain confidence and alignment with regulatory stakeholders throughout execution.

Result & Measurable Impact

Fusion’s structured recovery model enabled the client to correct deficiencies efficiently and reestablish auditor confidence.

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